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Tuesday, October 02, 2007 Y 3:04 PM shuhan here. didn't go to work today cause i am sick! yes. finally reported sick after the many-days-torturous flu. it's good though, i can finally get some precious rest time. it's really weird when i start to miss Bakerzin when i am at home resting. but when i am there working, i feel like flying home to my bed. what exactly is wrong with me? anyway, i lost my temper at work yesterday. so unprofessional i know. but i didn't really scream at anyone or whatever but i just stopped talking to people (not customers of course). but listen to the number of bull shit i got to solve. 1st: the i-am-customer-so-you-god-damn-waitress-better-serve-me-free-glasses-of-water nonsense. come on people. look at my boss's picture right at the front of the menu and look back at me. DO I LOOK LIKE THE GUY IN THE PICTURE? he is the one who set the rule, saying that 'we don't serve water, we sell evian' kinda thing! so stop giving me all the shit stares and scream in my ears 'WHAT? not even normal water!?' Please get a life. coming to such a place, you better get ready to pay for every single thing that is on your table lah. even kopitiam don't serve free glasses of water right? so yes, i got a really bad attitude from 4 customers. 'i want a warm water' 'sorry mdm, is it alright for me to serve you warm evian?' 'what?!' *turn to her korean friends and gossip in korean* 'no. i want warm water only.' *give me stuck up look* 'sorry mdm, we don't serve warm water. only warm evian mdm.' 'OK! OK!' *damn fierce and look at me in a menacing way as she waved at me to go away* so i keyed in warm water for her table and when winnie serve her warm evian, she rejected the glass of water! i was so mad and i went to her table with that glass of water and asked her. 'mdm, when i took your order, you said you want the evian right?' 'no. i don't want.' *give me that slu* look with a one-sided grin. AHHHH! i should have just pour the water on her and throw her down from 2nd storey and make her run like a mad woman along orchard road and never look back to paragon again. i should have make her shiver whenever she sees 'Bakerzin' sign....... i should have..... but i didn't. i smiled, apologised for the mistake order, went in the the kitchen and &#%*#%^#%. 2nd: the don't-think-chefs-are-always-so-free-to-repair-damaged-cakes rubbish Quek sent me in to the kitchen yesterday to request the chefs to repair one of the cakes he accidentally damaged while arranging it. i went in, and get a earful from one of the chefs when it is not even me! and mind you, the whole kitchen is just so happy and nice except that particular emo chef. one of the chefs, Cai Yan, looked at me apologetically cause she know it's not my fault, yet i have to tolerate the scolding from this particular chef. ' chef, 可以修这个蛋糕吗?' ' 你不要一直以为 chefs 很空闲可以吗!' ' 都不是我弄坏的!是别人叫我进来弄得!' ' 是谁!' ' Quek 啦!' ' 你去跟他讲,叫他不要以为我们很空闲 OK!' ' OK! ' 3rd: the i-want-grand-marnier-souffle-with-no-grand-marnier crap i don't think i need to explain much. look at the above heading and tell me what i should do. i am only left with 2 choices. 1: to take the order into the kitchen and get scolding from the emo chef OR 2: to tell the customer that it is not possible to make and get scolding from customer i chose the 1st option and the entire kitchen shouted 'SIAO AH!'. just pretty funny afterall. sighhs. F&B is full of challenges. ciao. |
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